FLOREVA

### Shipping & Delivery * Orders are processed within **1–2 business days**. * Delivery within Pakistan usually takes **3–5 business days**. * Delivery charges are calculated at checkout based on your location. * **Cash on Delivery (COD)** is available on eligible orders. * Once your order has been shipped, you will receive an order/shipping confirmation. ### Returns & Exchanges We want you to be completely satisfied with your purchase. * Returns or exchanges can be requested within **7 days of delivery**. * Products must be **unused, unopened, and in their original packaging**. * Due to hygiene and product-safety reasons, opened or used fragrances cannot be returned. * If you receive a **damaged, defective, or incorrect item**, please contact us within **48 hours of delivery** with your order details and photos/videos of the package. * Refunds or exchanges are subject to inspection and approval. For return or exchange requests, please contact our customer support team with your **order number**.