Privacy Policy

At ZAVRAN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Your name

• Phone number

• Email address

• Delivery and billing address

• Order and purchase details

• Information you provide when contacting our customer service team

We may also automatically collect certain technical information when you browse our website, such as your device type, browser information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm and communicate with you about your orders

• Provide customer support

• Process returns, refunds, or exchanges

• Respond to questions and enquiries

• Improve our products, services, and website

• Prevent fraudulent or unauthorized activity

• Send promotional or marketing communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed through third-party payment providers.

ZAVRAN does not need to store your complete payment-card information when payment is processed through a third-party payment provider. Payment information is handled according to the provider's applicable privacy and security practices.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

• Delivery and courier partners

• Payment service providers

• Website and technology service providers

• Customer-support or business service providers

These parties receive only the information necessary to provide their services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better browsing experience, remember preferences, understand website usage, and improve our services.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Information

You may contact us to ask about the personal information we hold about you or to request correction of inaccurate information, subject to applicable laws and reasonable verification requirements.

8. Marketing Communications

If you receive promotional communications from ZAVRAN, you may choose to stop receiving them by following the unsubscribe instructions provided in the communication or by contacting us.

Order-related and service-related communications may still be sent when necessary to complete or manage your order.

9. Third-Party Services

Our website may use third-party services and applications to support payments, delivery, analytics, marketing, or other website functions.

These third parties may process information according to their own privacy policies.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.

ZAVRAN
Email: zavran0325@gmail.com
Phone/WhatsApp: +92 3252241509