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Shipping & Delivery
* Orders are processed within **1–2 business days**.
* Delivery within Pakistan usually takes **3–5 business days**.
* Delivery charges are calculated at checkout based on your location.
* **Cash on Delivery (COD)** is available on eligible orders.
* Once your order has been shipped, you will receive an order/shipping confirmation.
### Returns & Exchanges
We want you to be completely satisfied with your purchase.
* Returns or exchanges can be requested within **3 days of delivery**.
* Products must be **unused, unopened, and in their original packaging**.
* Due to hygiene and product-safety reasons, opened or used fragrances cannot be returned.
* If you receive a **damaged, defective, or incorrect item**, please contact us within **48 hours of delivery with your order details and photos/videos of the package.
* Refunds or exchanges are subject to inspection and approval.
For return or exchange requests, please contact our customer support team with your order number